We are delighted to serve you and have you as our customer.  We have a very customer friendly approach for returns.

1. Any product grievances have to be registered on info@castlefarms.sa within 72 Hours of delivery.
2. Products can be returned only in the event that there is an issue with the product and CastleFarms team approves of it.

 

Estimated delivery time

• Estimated delivery time for any product is 3-5 days after payment is processed.
• For international deliveries this time period is subject to any customs process.
• Lead time for processing the order, if any, will be mentioned for each product in the description or as per Invoice for bulk orders.